Goodwin and Associates Hospitality Services, LLC is a mystery shopping company that focuses on the hospitality industry. I have completed several mystery shops for this company and their forms are short and easy to complete. The shops vary depending on the client but most of the shops I have completed for Goodwin have only taken about 15 minutes each. They pay a flat rate for shops so you get reimbursed for whatever you spent if it is under the flat rate, plus whatever is left over to get to the flat rate. For example, if you are getting $12 flat rate for a shop and your purchase is only $8, then you are getting reimbursed the $8 plus $4 in a shop fee. Be sure to record the differences in how much you are getting reimbursed and how much your shop fee is because only the shop fee is taxable income.
I have completed shops for quick serve food locations for Goodwin and have had a very positive experience. They also have bars and restaurants available for mystery shops. Their online web portal is easy to use and you can reschedule yourself once if you have a scheduling conflict with shop you signed up for. Goodwin pays 60-90 days after you complete a shop which is a long time by most mystery shopping standards. They pay by Paypal and when I hadn’t received my payment for almost 90 days I emailed their very responsive helpdesk who apologized and sent the payment to my Paypal account the next day.
Overall I am satisfied with Goodwin and enjoy doing shops for them. If you are interested in becoming a mystery shopper for Goodwin & Associates, click here.